Refund policy

Digital Products

Because our products are delivered digitally, customers should carefully review the product description before purchasing.

GME TECH does not provide refunds simply because a customer changes their mind, purchases the wrong product, or decides that they no longer want the product after receiving digital access, except where a refund is required by applicable law.

However, this policy does not remove or limit any rights that cannot legally be excluded under South African consumer-protection law. The CPA and ECTA contain consumer protections that may apply depending on the nature and circumstances of a transaction.

Technical Issues

If you experience a genuine technical problem that prevents you from accessing a product you purchased, contact us.

We may, where appropriate:

1. Troubleshoot the problem;
2. Restore your access;
3. Provide a replacement download;
4. Provide another reasonable remedy.

Duplicate Purchases

If you accidentally purchase the same digital product more than once, contact us as soon as possible.

We will review the transaction and may provide an appropriate remedy where the circumstances justify it.

Fraudulent Transactions

Where a transaction is reasonably suspected to involve fraud, stolen payment credentials, unauthorized use or other payment abuse, GME TECH reserves the right to suspend delivery or access while the transaction is investigated.